Privacy Notice
Thank you for visiting our website operated by our official team. We are committed to providing an enjoyable, secure online shopping experience and thoughtful personalized service for all users, meanwhile fully respecting and protecting your personal privacy rights.
This privacy policy clarifies what types of information we collect from you during your visit to www.jskeuc.com, explains the ways we utilize and share your personal data, as well as your rights to manage relevant information.
By accessing and using our platform services, you agree to the collection, usage and disclosure rules stipulated in this privacy policy, and consent to the cross-border transmission and storage of your personal information. Meanwhile, you shall abide by our unified Terms of Use. If you do not accept the above rules, please stop using all services on this website.
Q: What information does the Company collect?
A: We collect user information mainly through the following approaches:
- Information generated from interactive behaviors including placing orders, subscribing to newsletters, participating in promotional activities, submitting product reviews and consulting customer service, as well as billing addresses involved in transactions.
- Relevant contact information you provide when sending gifts or designated items to others.
- Automatically collected non-sensitive data via cookies, log records and other technical means, including browser type, device model, browsing track, IP address, stay duration and other platform usage data, which is used to optimize website layout and push targeted preferred content.
- Supplementary valid information obtained through formal third-party channels with compliance permissions.
- Integrated data formed by combining user active submitted information and platform automatic statistical information.
We also cooperate with formal third-party data analysis and advertising service providers to conduct user behavior statistics and accurate marketing delivery. All third-party data usage behaviors are constrained by their independent privacy policies, and we do not have the authority to intervene or control them.
Q: What are my Tracking Options?
A: Partial core functions of this website rely on cookie technology to operate normally. By registering and using our services, you have agreed to our cookie usage rules. We classify cookies into four categories for differentiated service application:
- Strictly Necessary Cookies: Guarantee basic browsing, login status maintenance and shopping cart data storage, which are indispensable for normal use of the website.
- Performance Cookies: Count website operation data and user access feedback to help us optimize service defects and overall experience.
- Functionality Cookies: Record your personalized preferences such as shipping region and settlement currency to realize one-click quick setting.
- Targeting Cookies: Deliver appropriate commodity promotions and marketing content, and evaluate the actual conversion effect of various marketing activities.
Our platform may not respond to all browser privacy tracking restriction settings. If you need to shield third-party advertising data collection, you can follow the guidance on www.jskeuc.com to complete relevant opt-out settings; you can also use official browser plug-ins to block Google Analytics data statistics, or check global cookie management guidelines on professional official websites.
It should be noted that flash cookies and other local storage technologies adopted by the website cannot be cleared through conventional browser settings. Disabling such functions may lead to partial service abnormalities and incomplete use experience.
Q: How does the Company use the information collected?
A: All collected user information is only applied to standardized business scenarios below:
- Complete order verification, goods delivery, logistics tracking, after-sales refund and other whole-process transaction services, and conduct necessary business contact with users.
- Optimize page display logic and shopping process to create more smooth exclusive shopping experience.
- Regularly push platform new product updates, preferential activities and industry trend information with user authorization.
- Customize exclusive commodity recommendation and targeted preferential plans for users.
- Carry out platform function iteration, customer service system upgrading and shopping scene optimization.
- Conduct overall market data analysis with desensitized aggregated data.
- Build platform risk control system, identify and prevent fraudulent transactions, network invasion and other unsafe behaviors.
- Timely respond to user consultation, feedback and after-sales demands to complete customer service docking.
Q: What information does the Company share with others?
A: We will only share user personal information in the following compliant scenarios:
- Internal synchronous transmission within affiliated brand groups for unified service management.
- Authorized sharing with formal co-branding partners to complete joint marketing activities and preferential benefit distribution.
- Deliver necessary information to professional third-party service providers such as logistics, payment and operation support to ensure the normal progress of services.
- Mandatory disclosure in accordance with national laws, judicial procedures and official law enforcement supervision requirements.
- Data transfer triggered by brand asset merger, acquisition, restructuring and other business changes, and the transferee will be bound by the same privacy protection clauses.
- Publicize desensitized anonymous statistical data for industry research and market analysis.
In terms of short message marketing notification, users who fill in mobile phone numbers during order settlement automatically agree to receive order logistics reminders and regular platform preferential short messages. You can unsubscribe at any time through the unsubscribe entrance in the message, or contact our official mailbox service@jskeuc.com to close the receiving permission. All user mobile phone information will only be used for business notification and will not be illegally leaked or resold.
Q: How can I view, update or remove my information?
A: All users can contact our customer service team via service@jskeuc.com to query, modify personal reserved information, or apply for personal data deletion and use restriction in accordance with relevant laws and regulations. We will retain part of the transaction data as required by laws and regulations, and make a clear explanation to users.
Q: What choices do I have about receiving communications from the Company?
A: Users who complete platform transactions will automatically receive our official promotional emails and offline paper catalog push. You have independent opt-out rights for all types of marketing information:
- For electronic promotional emails: click the unsubscribe link at the bottom of the email to cancel the subscription permanently, or adjust message receiving preferences independently in the personal account background.
- For offline paper mails: send an email to official customer service mailbox to apply for exiting the physical mailing list.
Q: What are California Privacy Rights?
A: Users residing in California can send a written demand email marked with "Attn: California Privacy" to service@jskeuc.com, to inquire about the detailed rules of our personal information disclosure to third-party institutions for direct marketing. We will complete the reply within 30 working days, and each user is limited to one valid application per year. For service demands of non-affiliated third-party platforms, users need to communicate and handle them independently.
Q: What about children's privacy?
A: This website is oriented to adult consumer groups, and we do not actively collect any personal information of users under 13 years old. Users under 18 years old are not allowed to register and use all services of this platform without guardian accompaniment. Once we find that we have mistakenly collected minor user information, we will delete all relevant data immediately. It is suggested that parents use network management tools to protect minors' safe Internet access.
Q: What about security?
A: We have established complete physical management, administrative norms and technical protection mechanisms to fully safeguard user information security. All sensitive data such as credit card information filled in by users on the website will be encrypted and transmitted through SSL secure protocol to effectively intercept external data theft risks.
Q: What about other websites?
A: This website may contain external third-party platform links only for user convenience. We do not assume any responsibility for the content security, service norms and privacy rules of linked sites. Users need to independently identify the safety of external sites and bear relevant use risks by themselves.
Q: Where and for how long is my data stored?
A: User personal information may be stored and processed on servers in designated regions, and subject to the local data protection legal norms. You fully agree to this cross-border storage and transmission behavior. We only retain user valid information within the time limit required by business service demands and legal provisions, and completely clear and desensitize invalid expired data regularly.
Q: What if I live internationally?
A: Our overall business operation is implemented in designated overseas regions. All overseas users confirm that they fully agree to complete personal data authorization, collection, processing and storage in accordance with this privacy policy regardless of their actual residence.
Q: How does the Company communicate changes to this Policy?
A: Once this privacy policy is revised and updated, we will publish the latest content synchronously on www.jskeuc.com. Your continuous use of website services after the update takes effect means that you recognize and accept the new policy rules.
Q: Whom do I contact if I have additional questions or concerns about this policy? How do I lodge complaints?
A: If you have any doubts, suggestions or complaints about our privacy protection rules and information usage behaviors, please send emails to our exclusive official mailbox service@jskeuc.com for feedback and consultation. Users also have the right to submit relevant complaints to local industry supervision departments and official regulatory institutions according to local laws.